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Have a question about your SEO audit, subscription, or account? Our team is here to help. We typically respond within 1 business day.
How do I cancel my subscription?
Log in → Settings → Billing → Cancel. Your access continues until the end of the billing period.
My audit is stuck — what do I do?
Audits typically complete in 2–5 minutes. If yours has been running longer, email support and we'll requeue it.
Can I get a refund?
Yes — within 7 days of your first payment. See our Refund Policy for full details.
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Response Times
- General queries1 business day
- Billing issuesSame day
- Technical bugs1–2 business days